Privacy Policy

Personal Information

When you register for our advanced video editing courses or contact us for information, we collect:

• Full name and contact details including email address and phone number
• Educational background and professional experience in video editing
• Payment information for course enrollment (processed through secure third-party providers)
• Learning preferences and goals to customize your educational journey
• Technical requirements and software access information

Technical Data

Our systems automatically collect technical information to ensure optimal platform performance and security. This includes your IP address, browser type and version, device information, operating system details, and website usage patterns. We also track how you navigate through our course materials and learning modules.

Marketing Communications

We may send you information about new course offerings, workshops, and educational resources. You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly. Essential communications about your enrolled courses will continue as they're necessary for service delivery.

Security Measures

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing performed by certified professionals
• Access controls limiting staff access to personal data on a need-to-know basis
• Secure cloud storage with automated backups and disaster recovery procedures
• Employee training on data protection and confidentiality requirements

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Course enrollment data is kept for seven years to comply with Vietnamese education record-keeping requirements. Marketing data is retained until you withdraw consent or request deletion. Technical logs are automatically deleted after 12 months unless required for security investigations.

Access and Correction Rights

You can request access to all personal information we hold about you. We'll provide this information in a clear, understandable format within 30 days. If any information is inaccurate or incomplete, you have the right to request corrections, and we'll update our records promptly.

Data Portability and Deletion

• Request a copy of your data in a structured, machine-readable format
• Ask us to transfer your data directly to another educational provider where technically feasible
• Request deletion of your personal information when it's no longer necessary for our services
• Withdraw consent for marketing communications or optional data processing activities
• Object to processing based on legitimate interests if it affects your rights and freedoms

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided below. We may need to verify your identity before processing requests to ensure data security. Most requests are handled free of charge, though we may charge a reasonable fee for excessive or repetitive requests.

Educational Partners

We may share relevant information with certified video editing software providers, industry professionals who serve as guest instructors, and educational institutions that recognize our course certifications. All partners sign comprehensive data processing agreements ensuring they protect your information according to our standards.

Service Providers

• Payment processors for secure transaction handling (they never receive unnecessary personal details)
• Cloud hosting providers for platform infrastructure (data remains encrypted and access-controlled)
• Email service providers for course communications (contact lists are regularly updated and cleaned)
• Analytics services for improving user experience (data is anonymized where possible)

Cross-Border Data Transfers

When transferring personal data outside Vietnam, we use approved transfer mechanisms such as adequacy decisions, standard contractual clauses, or binding corporate rules. We conduct thorough assessments of destination countries' privacy laws and implement additional protections when necessary.

Legal Disclosure

We may disclose personal information when required by Vietnamese law, court orders, or regulatory authorities. This includes cooperation with law enforcement investigations, tax authorities, or education ministry audits. We carefully review all requests and disclose only the minimum information necessary to comply with legal obligations.

Staying Informed

We encourage you to review this policy periodically, especially before enrolling in new courses or updating your account information. The current version is always available on our website, and previous versions are archived for reference upon request.